We were told it was because of our vacuum cleaner.really! Same Electrolux Vacuum cleaner I used on the other carpet for 25 years. We have had to have it re-stretched twice in just 4 years. Any given time you willįind these loose fibers sticking up in the middle of the floor. Thing we noticed it that we are constantly picking out loose fibers. Now, we bought the Smart strand silk carpet. We raised 3 dogs and 2 boys on it without any problems. Just to clarify two adults live in our house and we have always had a There was poor quality and the company would not back their product. Money for what we thought was a quality product only to find out that Poor quality but the warranty is none existent!!!!!! We paid extra Unfortunately it was at their cost not Mohawk! Not only is the carpet Fortunately for us we purchased our carpet from a very goodįamily owned carpet store who replaced the carpet at no cost to us. Inspector (on their payroll) who sampled the carpet next to the wall A claim was put into Mohawk who sent a third party Representative came to inspect the carpet. Store where we purchased the carpet and the owner and a Mohawk The old carpet we had was 20 years oldĪnd looked better than the Mohawk carpet after six months. Second about six months after it was installed you could To purchase three vacuum cleaners to finally find one that would work We had Mohawk SmartStrand carpet installed just over a year ago. The carpet looks great when new and feels wonderful but I wouldn't recommend it if you plan to actually walk on it. all look like the carpet was installed ages ago and never vacuumed. Over the past few months pretty much all the trafficked areas have noticeable cornrowing. We've tried vacuuming at allĭirections, raking it and having it cleaned and there doesn't seem to beĪny way to correct the issue and apparently there isn't anything Mohawk It turns out this is called cornrowing and the We called our flooring dealer who had a carpet inspector come inĪnd take a look at it. Shoes off, socks on family so dirt and oil should not have been an issueĪt all. Our sofa that looked like a decade old matted down carpet. We started noticing weird pattern lines in the carpeted walkway behind Within 5 weeks of the carpet being installed Was incredibly soft even though it was definitely on the higher end of We purchased Smartstrand Silk carpet as it " Smartstrand Silk has terrible cornrowing looks decades old after months"Ī little over a year ago my wife and I used our savings to replace theĬarpet in most of our home.
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